Normal production time is 5-10 business days from the time the order is placed. Ground shipping is 1-5 days after the order ships depending on your distance from Iowa. Feel free to call us if you need help determining which shipping method to choose. When you place your order, please tell us the date when you need the mints in hand. (Mints will arrive by the end of the business day you select.) Shipping to Alaska and Hawaii is generally higher and does not qualify for free shipping. Rate will be determined when we receive the order we will email you the current rate which must be approved before the order will be printed.
We do not offer returns because of the nature of the item. For this reason we always urge you to view your proof carefully before approving the final order. After we receive your order and any necessary art file from you we will send you an artwork approval via fax or email. Providing a fax number may help expedite your order.
We do offer a 2 business day rush service for orders under 5,000 pieces. The fee for rush service is $50. If you place an order before 10:00 a.m. CST on any business day (Day 0), and your signed artwork approval is sent back by 9:00 a.m. CST the following business day (Day 1), we will ship your product on the 2nd business day (Day 2). Please call us to help choose the appropriate shipping method for your event date.